We hope this guide was useful, but we’re sure we’re missing something. It explains how we’re structured, how we define titles and roles, our full benefits package, our company values, the responsibilities of individual contributors, managers, and executives, and other essential bits.Īnd of course, the products of all our work: HEY for email and Basecamp for project management. The Basecamp Company Handbook is also worth checking out. You’ll also find a detailed explanation of how our teams work day-to-day on software projects in “ Shape Up: Stop Running in Circles and Ship Work that Matters”.īasecamp-exclusive Hill Charts help us see where projects really stand without having to rely on inefficient status meetings, daily standups, or regular in-person check-ins. long form writing in our infamous “ Group Chat: Group Stress” guide. We’ve detailed the pros and cons of chat vs. Our “ 37signals Guide to Internal Communication” details how we think about how we communicate with each other. What gets easier if we make this decision? What gets harder? Will easier remain easier in the long term, or is it short-term easy but long-term hard? And vice versa.Ĭlosely related to decision making is internal communication.Are we asking multiple people to make a decision that one person should be making?.What principles are we bending if we make this decision?.When the consequences of our decision appear, are they likely to be visible with the naked eye or do they require a microscope to detect? If the latter, does it even matter?.When and how will we know whether the decision was the right one, or if it even mattered?.Do you even care which way this goes? If not, why are you involved?.Is there anything in this decision we’d regret if we didn’t take X, Y, or Z into consideration?.Where do we think we’d be today if we made this decision 90 days ago?.If we were forced to make a decision right this second, what would it be?.Is this primarily a data-based decision, or an intuition, gut-based decision?.How does this decision impact customers vs.Is anyone outside the company depending on this, or is this a decision of our own making?.Will this be a one-and-done decision, or will this be a repeating decision?.Could this decision be a good one for someone else to practice making?.Will this decision make more work for people that don’t have extra time for that work? Or will it eliminate work?.What missing information would lead to making a different decision?.Will this decision eliminate the need to make other decisions, or will it create the necessity to make even more decisions?.What other decisions will be impacted by this decision?.Is any decision better than no decision, or is no decision better than any decision?.Do we anticipate making a different decision if we wait until tomorrow morning to make it?.
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